The following rules are compulsory for all tenants. You must comply with them so as not to start the warning procedure and jeopardise your tenancy with Impact:

Overnight guests, including other tenants (maximum 1 person, per night) must be signed/texted in at the support office no later than 8pm and they must be over 16 years old.

No guests or children under 16 years old may be left in your flat when you are not there.

Excessive noise, nuisance, violence, threatening behaviour or harassment by you or your guest, either to staff or other tenants is not permitted.

Smoking is not permitted inside any of Impact’s buildings. Illegal drugs are strictly forbidden and cannot be used, brought on to, or dealt on any of Impact’s premises.

It is of vital importance that when Impact asks you for a proof of income, bank statements, formal identification, or your National Insurance number for Housing Benefit purposes, you must produce them within five working days.

It is your responsibility to keep your flat and the area outside of it safe, clean and tidy. You must also keep your keys safe. If you lose them, you will be charged a fee of £25 for a replacement set.

At Wilfred Drive, the building is open for access between 9am and 12am (Monday-Thursday) and 9am and 2am (Friday-Sunday). Access outside of these times will only be granted in emergency situations. Please do not smoke or hang around the front of the building.

Impact Living works with people aged over 16 years old who are in need of both accommodation and housing related support. We provide service users with: 

• At least a one bedroom property which is fully furnished.
• An allocated support worker who will help the client develop independant living skills.
• Social activities to encourage team building and group participation.
• Careers/training advice to give practical assistance and support with pathways into employment and/or education & training,
• Benefits advice for clients and support in completing the relevant paperwork.

Please note if a client is not already in employment/education or training, they may have to attend suitable suggested by Impact.

Selection and Acceptance Requirements

• The applicant must be over 16 years old.
• The applicant must present with a housing need and have identifiable support needs.
• The applicant must show a commitment to:
• Comply with the tenancy agreement / fully access the support services in conjunction with Impact’s policies and procedures.
• Comply with Impact’s House Rules.
• Impact will not accept applications from people who have been charged or convicted with a sexual offence, a history of extreme violence or arson.
• Applicants with previous rent arrears with any housing provider, or who have large debts, will have to evidence an ongoing repayment of these arrears.

Any information given on this application form will be treated with the strictest confidence and will only be used as the basis of an interview, which should be arranged within 4 weeks of Impact receiving this form.

Appeals

Any applicant who has been declined accommodation within Impact and feels that this decision is unfair should use the Appeal Form, supplied with the interview outcome decision letter, to initiate an appeal. This will be forwarded to the Quality Assurance Manager as lead contact.

The applicant has the right to ask one other person to attend the appeal meeting if he/she feels it is necessary. The appeal meeting will fully review the applicant’s original application, with special attention being paid to the reason for appeal. Any new information from relevant sources will be taken into consideration. The appeal panel’s decision is final and will be given in writing within 7 days of the conclusion to the appeal.

     
Impact Living                                                                Impact Living
6 Purbeck Court                                                            Alex Albiston House
Dorchester Crescent                                                    Wilfred Drive
Holmewood                                                                    Darnall
Bradford                                                                         Sheffield
BD4 9DZ                                                                        S9 3WA           

Tel. Number - 01274 68 11 40                                       Tel. Number – 0114 243 1850
Fax Number - 01274 68 88 41